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Communication Skills Training, by Maureen Orey
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Individuals, teams, and organizations are only as good as their ability to communicate effectively.
Communication Skills Training offers the crucial tools you'll need to help your workshop participants master the skills that drive performance. The first book in the ATD Workshop Series offers practical, road-tested strategies and tactics for use at all levels of your organization.
Built on the successful ASTD Trainer's WorkShop title by the same name, this volume incorporates technology in the delivery of half-, full-, and two-day workshops and offers design, delivery, facilitation, and evaluation advice that can be quickly and easily implemented. Supplemental resources are available online and include downloadable and customizable presentation slides, handouts, assessments, and tools.
About the series
The new ATD Workshop Series debuts November 2014 with the release of Communication Skills Training! Forthcoming titles will include Leadership Training by Lou Russell and Coaching Training by Lisa Haneberg. Licensing information is coming soon.
- Sales Rank: #462023 in Books
- Published on: 2014-11-21
- Original language: English
- Number of items: 1
- Dimensions: 10.79" h x .45" w x 8.46" l, .0 pounds
- Binding: Paperback
- 200 pages
Review
Communications Skills Training provides a wealth of practical tools and methods for anyone interested in training others in the art of communication. The easy-to-use format will help you design and develop your communications training process in not time! --Richard Chang, CEO, Richard Chang Associates
As someone who spends her life designing and teaching courses, I can attest to the value of this remarkable book for its ability to transform anyone into a competent communications trainer. Bravo to the authors for creating a step-by-step guide that is easy to understand, yet captures the full range of communication issues that all of us encounter in our daily lives. --Pat Libby, Director, Nonprofit Leadership & Management Program, University of San Diego
Individuals, teams, and organizations are only as good as their ability to communicate effectively. Finally, a complete resource with all the tools necessary to design and deliver communications training with impact that will fully engage and stimulate praticipants to develop both verbal and nonverbal communication results. --Rita Bailey, CEO, QVF Partners
Communications Skills Training provides a wealth of practical tools and methods for anyone interested in training others in the art of communication. The easy-to-use format will help you design and develop your communications training process in not time! --Richard Chang, CEO, Richard Chang Associates
Individuals, teams, and organizations are only as good as their ability to communicate effectively. Finally, a complete resource with all the tools necessary to design and deliver communications training with impact that will fully engage and stimulate praticipants to develop both verbal and nonverbal communication results. --Rita Bailey, CEO, QVF Partners
About the Author
Maureen Orey is an award-winning international speaker and best-selling author with more than 25 years of experience in management, leadership, training, and career development. She has worked in many industries, including technology, healthcare, construction, hospitality, and education. As President of Workplace Learning & Performance Group, she is dedicated to working with inspired individuals and organizations to help them improve their performance so they can achieve their desired results. Workplace Learning & Performance Group was the 2014 winner of the San Diego Regional Chamber of Commerce's Small Business Award.
Maureen is the best-selling author of Communication Skills Training, published by ASTD Press, as well as the author ofSuccessful Staffing in a Diverse Workplace, published by Richard Chang Associates. She is a Certified Professional in Learning and Performance (CPLP), and holds an MA in Education from the University of San Diego and a BA in Psychology from San Diego State University. She was recognized as the 2008 Outstanding Instructor of the Year for San Diego State University's College of Extended Studies. In addition to her work in the private sector, she has taught at five local universities and is currently an adjunct professor at UC San Diego and Brandman University. She recently completed her first year of doctoral studies in Organizational Leadership at Brandman University.
Most helpful customer reviews
2 of 2 people found the following review helpful.
This is a must have in any trainers tool box regardless of your experience level
By Michele Lawson
I expected this book to be amazing and it exceeded those expectations by far! Having been a trainer in the Academia arena for many years (and taught communication skills on a college level), I was interested to see what the author was going to bring to the table that was new and fresh. The book started out with a great first ten pages on "How To Use The Book" which made so much sense. This is not just a book that you sit down, read, and then put on the book shelf. In my first read through, I had tons of highlights, dog-eared pages, and bookmarks placed throughout. The author provides a great refresher on why communication is so important within a training setting; something we often forget. Then the book takes you from pre-workshop, workshop, and post-workshop, providing information on training that takes a few hours to multi-day sessions. This book encompasses everything you need from slide info, handouts, room configuration, and so much more. WORTH EVERY PENNY!
1 of 1 people found the following review helpful.
Go from zero to classroom in a matter of days.
By Larry Straining, CPLP
I am a big fan of the ATD Workshop Series, and when I saw that Maureen Orey, a Certified Professional in Learning and Performance (CPLP), was updating Communication Skills training, I knew I had to have this book. Quoting from the cover, “Includes All the Activities, Handouts, Tools, and Assessments You Need to Create and Deliver Powerful, Effective Training”. From an hour session to a multi-day workshop this book covers it all. I have used parts of this book in several other classes I have designed to stress the importance of communication and tie these classes back to a central message for my clients. Maureen has a succinctly captured the essence of communication skills and put it together in a way that any talent development professional can go from zero to classroom in a matter of days with highly professional presentations and materials. Finally, what you see is not all you get. In addition to the book, it is supported by a web site that contains all the PowerPoint presentations, handouts, and assessments. There is no need to create anything from scratch, or reinvent the wheel if you have this outstanding book.
0 of 0 people found the following review helpful.
If 'other duties as assigned' falls into your job description ...
By Toni E Johnson
If 'other duties as assigned' falls into your job description and you find training and development of your direct reports needing your attention, Communication Skills is a very critical skill set one needs to start with. Communication Skills, Maureen Orey is your complete go to resource. Outcomes, agenda's, learning content, skill development, power point presentations, and theory all in one comprehensive book!!! Will make you a rock star!
See all 5 customer reviews...
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